A Week In Business

A Week In Business
briefcase 4540

Membership Achieved

BERLIN — Outstanding client service, ethics and professionalism have enabled Grover Collins of Penn-Delmar Agency to achieve membership in the prestigious Million Dollar Round Table-The Premier Association of Financial Professionals (MDRT).

Attaining membership in MDRT is a distinguishing career milestone achieved by less than one percent of the world’s life insurance and financial services professionals. It requires Collins to adhere to a strict Code of Ethics, focus on providing top-notch client service and continue to grow professionally through involvement in at least one other industry association.

“MDRT members like Grover are united in their commitment to help individuals, families and business owners gain financial peace of mind,” said MDRT President Julian H. Good Jr., CLU, ChFC.

“Grover exemplifies everything that MDRT stands for – the highest standards of professionalism, competence, integrity, and putting the needs of our customers first," said John Greene, president of Agency Distribution at Prudential.  “We are very proud of Grover and congratulate him on an outstanding year.”

MDRT provides continuing education and skills improvement designed to help members provide the best in client service. It also helps members serve their community and maintain strong personal values.

Health Blog Launched

SALISBURY — Peninsula Regional Medical Center has launched a new blog dedicated to helping educate and inform Delmarva about health topics of all kinds.

“To Your Health” will feature Peninsula Regional news and events, as well as health news and research that affects our community, and health topics that people on the Shore are talking about. Find it online at http://prmcsalisbury.com.

New Coordinator Named

SALISBURY — Maryland Capital Enterprises has announced Training Coordinator Jessica Weber has joined its team.

Weber completed her Bachelors of Science Degree in Business Management from the accredited Perdue School of Business at Salisbury University, graduating cum laude. In 2008, while still in college, she opened her first business, Sunset Pools, in Salisbury. In 2010, she was given the opportunity to intern with MCE for summer and in 2011, she decided to open a second business, Sunset Décor. Along with running her two businesses, she also helped her family run their business, Mid-Eastern Oil Co. Inc.

“My parents always pushed me to be active in the community, they took me to my first SACC business after hours when I was only 16 years old,” Weber said. “I am looking forward to all of the opportunities that I will get by working with the wonderful staff at MCE.”

Credential Awarded

SALISBURY — Regina Kundell, director of Women’s and Children’s Services at Peninsula Regional Medical Center in Salisbury, has earned the new credential of FACHE, advancing to Fellow status in the American College of Healthcare Executives.

Fellow status represents achievement of the highest standard of professional development. In fact, only 8,500 healthcare executives hold this distinction. To obtain Fellow status, candidates must fulfill multiple requirements, including passing a comprehensive examination, meeting academic and experiential criteria, earning continuing education credits and demonstrating professional/community involvement. Fellows are also committed to ongoing professional development and undergo recertification every three years.

“Because healthcare management ultimately affects the people in our communities, it is critically important to have a standard of excellence promoted by a professional organization,” said Thomas C. Dolan, president and chief executive officer of ACHE. “By becoming an ACHE Fellow and simultaneously earning board certification from ACHE, healthcare leaders can show that they are committed to providing high-quality service to their patients and community.”

Study Reflects Well On Hospital

BERLIN – In November 2011, Atlantic General Hospital participated as a pilot site in the second phase of a national research study focused on the quality of care provided for patients who had experienced pain within the last 24 hours. The study was sponsored by the National Database of Nursing Quality Indicators (NDNQI).

The report for the second phase of the study shows that Atlantic General Hospital’s patients trust their nurses when it comes to pain management, with 100 percent of patients surveyed stating that they felt their nurses believed them when they described the level of their pain. The national average was 79 percent. AGH also surpassed the national average for the percentage of patients who felt the medication they received worked well to control their pain.

“This is what research is all about – studying data so that we can continue to do what we do well and always seek to better our practice for improved nursing outcomes,” said Colleen Wareing, vice president of patient care services. “This data really targets our strengths and areas we might be able to improve upon for the effective management of our patients’ pain.”

Atlantic General has reported consistently positive data for the study in both phases.

As a result of Atlantic General’s performance in the first phase, the hospital’s nursing staff was asked to submit their pain assessment tools to be included in an online tool kit for best practices in pain management.  

The goal of the flow sheet AGH submitted is to provide nursing staff with “user-friendly” tools that are effective and efficient in assessing pain, associated interventions, and safety, as well as monitoring response to analgesia. Vital signs, pain status, and sedation are included along with assessment scales and criteria for when to call the physician. The assessment of patients’ pain is always a priority at AGH and pain is reassessed on an ongoing basis.

Golf Course Project Underway

OCEAN PINES – Ocean Pines Golf & Country Club – owned by the Ocean Pines Association and managed by Billy Casper Golf (BCG) – has embarked on a capital enhancements project to convert all greens on its 18-hole golf course to A1 Bentgrass.
Ocean Pines will re-turf the front nine this year and the back nine in spring 2013. This allows golfers to access at least nine holes of play at all times. In addition to resurfacing the greens, Ocean Pines is adding new drainage pipes and re-shaping bunker edges on the front nine. The entire project is slated for completion in late May 2013. In the interim, golfers will play the open nine twice to complete a full 18-hole round.
“Converting greens to a more durable grass will ensure even better playability and enjoyment for our loyal golfers,” says Damian Cosby, Director of Golf at Ocean Pines.  “Pristine putting surfaces represent just one of the many exciting activities at Ocean Pines.”
Open to the public, Ocean Pines Golf & Country Club is part of an 8,000-home community.  It features an 18-hole, par-72, 6,927-yard layout and Delmarva Peninsula’s only design by legendary architect Robert Trent Jones, Sr.  Nestled amid natural wetlands and scenic woodlands with water in play on 10 holes, five sets of tees and ample scoring opportunities dare players of all abilities to challenge themselves.